Reviews from Real Customers
At MAC Heating & Air Conditioning, we take pride in delivering top-tier HVAC services to our community. Don’t just take our word for it—see what our customers have to say!
MARGARET B.
20:59 17 Jun 25
Braden is an excellent technician! He arrived on time, told us what he intended to do; did it; told us what he did; and told us our several hundred dollar filters did not need replacing. He was polite and very professional. A superb asset to your company. P. Bridges
robin S.
19:38 16 Jun 25
Great service, amicable young man, explained everything...please schedule him again for my home!
john H.
15:44 13 Jun 25
We had MAC Heating & Air Conditioning install a new Lennox unit in our condo…from being to final installation they were outstanding…a Big shout out to Nick and Jason…the staff at MAC Heating & Air Conditioning thorough and professional. Thanks.
steve M.
21:42 12 Jun 25
We were very impressed with Braydon. He communicated with us during the time he was at our house and explained everything he was doing. We would like Braydon to continue as our HVAC technician from MAC. Many thanks
Anne K.
19:34 12 Jun 25
He was prompt in arriving (actually called and asked if he could come early), did the maintenance work efficiently and went out into the heavy rain to work on the outside unit.
Tom C.
16:30 11 Jun 25
The technician was very helpful and the issue was fixed quickly once they arrived. There was however, a misunderstanding / delay due to the fact that the technician was first sent to the wrong address, which was the billing address, not the service address. I thought the info I provided was clear, but I guess this was an honest mistake.
Wendy S.
14:46 11 Jun 25
Brayden Myers did a superb job for me today. He was professional, informative, knowledgeable and respectful. I intend to request him as my technician any time I need service.
Elizabeth C.
19:08 03 Jun 25
Just had our annual service done and Brayden Myers, our tech, is awesome! He is so friendly, polite, does such a thorough job and is so knowledgeable! We are in good hands with him and MAC!
Elaine W.
12:43 02 May 25
We have used Mac Heating & Air since 2016 and have continuously been pleased with their service. They installed a heat pump in 2016 and check it prior to winter and prior to summer every year. They check our thermostat, humidifier and anything related to our heat & air. All have run with no problems from year to year.I especially appreciate their staff who are always willing to spend the time explaining what they have done during each visit. I trust them to work in my home even if I am not there personally.It's a pleasure to work with a company that does great service and has friendly and helpful people.
Roy H.
00:02 02 May 25
We absolutely love Mac Heating. I would not let anyone else work on our furnaces or air conditioning. This is the second air conditioner and furnace. I’ve had them install and they did a great job.And while I’m at it, John is the best service technician we’ve ever had. He not only knows what he’s doing, but he does it in a way that you never know he’s there. He does a fabulous job, as a matter of fact, we ask for him when we have service. He knows his stuff. He is very friendly and very capable, and all around nice guy.Service contract with Mac Heating. And we will not change that. The office staff is absolutely wonderful. But again, let me stress that they know their stuff, and John is one of the best if not the best HVAC guy we’ve ever run into. As a matter of fact, I look forward to seeing him every six months. What a guy!
mark R.
16:28 24 Apr 25
Bryan Lindsey helped us out with service of our heat pump and air conditioning and did an awesome job. The service was very timely and Bryan was friendly, informative and educational! He got her system back up in business correctly and we appreciate the great service! Also, the day before the service call, I spoke with Debbie in the office and she was very helpful and thorough as well, thank you!
Elaine L.
17:51 08 Apr 25
I love Mac Heating and Air Conditioning! We had our annual maintenance today with John. He is very thorough and knowledgeable. And does a great job. Their office staff is great too. Especially Debbie who calls each spring to set up our maintenance schedule. We built our house in 2005 and we used Mac to install our Lennox hvac system. We have been using Mac ever since. They are dependable and honest. Highly recommend them!
Trevor M.
19:17 21 Feb 25
The Mac Heating and Air team are great. Their engineer John Acker has done a great job servicing my system for the last bunch of years and it works like a dream. When I have had issues (e.g. failed water pump, furnace down because LPG ran out) they have either helped me over the phone (the reception staff are VERY knowledgeable) or sent someone round immediately. I strongly recommend having a service agreement with them. It keeps everything running smoothly and guarantees priority response.
Al W.
23:28 08 Feb 25
I could not have asked for better service. Beginning with the ladies who answered my call to the gentlemen who troubleshot and fixed my problem, everyone was pleasant and professional. First class. Thank you all!!
Amelia B.
18:32 05 Feb 25
Many thanks to Bryan Lindsey for his expert service and thoroughness! He patiently answered my questions and concerns and gave great advice on ways to save on my heating bill. I'm extremely happy with the customer service provided by MAC Heating & Air. Also, a huge shout-out to Debbie in the administrative office! Top-notch customer service. Thanks again!
Randolph K.
18:08 13 Jan 22
Install Lennox Heat Pump and Air handler with Smart ThermostatThe people at Mac Heating & Air are professional, on time, and with high quality Lennox heat pump and air handling equipment. The installation went smoothly and clean up was spotless. They handled Duke Energy rebates and permits. I am very satisfied with the product and service. I recommend Mac Heating & Air.
